Contact us

📞 Contact Us

We’d love to hear from you! 💬

Whether you have a question about your order, need help with a product, or just want to share feedback — our team at PrimeEscape is always here to help.

 

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📧 Email Support

For all order-related queries, returns, or general questions, drop us an email at:

📩 support@primeescape31.store

Our support team replies within 24 hours

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☎️ Customer Care Number

Prefer to talk? We’re just a call away:

📞 6377661414

Available 24/7 for you 

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🕓 Response Time

We aim to respond to all emails and messages within 24 business hours.

During peak seasons or holidays, responses may take slightly longer — but we’ll never leave you hanging!

 

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📦 Order Support

Have questions about your order or tracking?

Please include your order number and registered email/phone when contacting us — it helps us assist you faster.

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🏢 Our Office

PrimeEscape

Ahmedabad, Gujarat, India

(We currently operate online only; no walk-in store available 

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❤️ We’re Here for You

Your satisfaction means everything to us.

If you ever face an issue with your order, service, or

experience — just reach out, and we’ll make it right.